The
About Renaya
I’ve always loved dogs! I have an 11-year-old dog back home and help care for my aunt’s dog here in Melbourne. I’ve also looked after street dogs, so I’m comfortable with all kinds of dogs and would love to care for yours!
Credentials
Services
Pet-sitting
NewDaycare
NewYour card is held, not charged. The has 48 hours to accept. The BamChi service fee (5%) is shown in your receipt before you pay. BamChi holds your payment and releases it to The only after the visit is done.
Discounts Renaya offers
Book with confidence
BamChi's promise on every on-platform booking — not the provider's claim.
- BamChi ProtectionYour payment is held securely until the visit is done
- GPS-stamped visitsCheck-in and check-out recorded
- Photo updates during every service
- Reviews from real bookings onlyOnly a finished booking can leave one
Pets Renaya takes
Where and when
Questions Renaya has answered
What do you need to know about a pet before accepting a booking?
* Age + breed/size * Temperament — friendly, shy, reactive, etc. * Energy level and how long they usually walk * Any triggers/fears (other dogs, bikes, strangers, loud noises) * Leash behaviour — do they pull or try to run? * Toilet routine * Feeding schedule + any dietary restrictions * Medication or health issues * Commands they know / anything important to know * Emergency contact + vet details * For sitting: sleeping arrangements and what they’re used to at home
Reviews
Cancellation policy
While your request is waiting, cancelling is free — your card is only held. Once The accepts: Cancel up to 24 hours before the start for a full refund. Cancel inside 24 hours and 50% is refunded. If The cancels, you're always refunded in full.