How long does a refund take?

Released hold. If the booking was still awaiting confirmation, nothing was charged; the pending amount drops off your statement in 1–3 business days.

Refund of a charge. Goes back to the original card automatically and takes 5–10 business days to appear, depending on your bank.

Still not there? Open the BamChi chat in the app with the booking number and a person will check it.