When is my card charged?
Not when you request. When you send a booking request, we place a hold on your card for the total shown on your receipt. A hold isn't a charge; the money stays in your account, but your bank sets it aside.
When the business accepts. The business has 48 hours to accept. The moment they do, the hold becomes a charge and your booking is confirmed.
If they can't take it. The hold is released and you're never charged. Banks usually show this within 1–3 business days.
Cancelling after acceptance follows the business's cancellation policy (Flexible, Moderate or Strict), shown on their profile and your receipt.
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